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Impey Explained:
Impey Lifetime Guarantee - Full Terms & Conditions
Impey UK Ltd guarantees its range of branded showering products against faulty materials or manufacture for a Lifetime, provided that they have been installed and maintained in accordance with the manufacturer’s instructions.
The guarantee extends to non-electrical products in general domestic use and excludes normal wear and tear. Lifetime means during the period of use by the original user. For products such as taps, shower valves, bathroom accessories, wastes, waterproofing and electrical products, the standard manufacturer’s guarantee will apply.
Where products included in the Lifetime guarantee are used for commercial use, such as hospitals, nursing homes or hotels, a 5 year guarantee will be applicable.
Parts that are defined as wearing parts, such as seals, seat pads etc, are subject to a 1 year guarantee.
The guarantee is offered to customers who have acquired our products as consumers and not in the course of a trade or business. If in our opinion the product has been modified, neglected, misused or is the subject of accidental damage the guarantee will not be applicable.
Impey UK Ltd has a policy of continues improvement and therefore reserves the right to revise or amend the specification of any product without notice. In situations where a product has failed, subject to the terms of the guarantee, and a direct replacement is no longer available, Impey UK Ltd will replace it with the nearest equivalent product.
The liability of Impey UK Ltd does not extend to consequential loss or damage arising from the defective product and is limited to the price of the original goods supplied by Impey UK Ltd.
The guarantee is in addition to your statutory rights.
The guarantee is applicable only to products purchased and installed in the U.K.
Impey UK Warranty registration
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